Consumers

Consumer Information

Consumer Information

We understand that receiving a legal notice or communication about an account can be confusing or stressful. Service Financial Company is here to help guide you to the right place.

At Service Financial Company, we do not collect directly from consumers. We work with trusted third-party law firms to manage the recovery process for accounts we have purchased. If you received a letter, call, or court notice, please refer to the contact information included in that communication.

Need help identifying the right contact?

We Do Not Collect Payments

Service Financial Company does not:

Contact consumers about payments

Contact consumers
about payments.

Accept payments directly.

Accept payments
directly.

Provide account information over the phone or web.

Provide account information over
the phone or web.

All account-related communications and payments are handled by our legal partners. If you have questions about a letter or notice you received, please reach out to the law firm listed in your paperwork.

What To Do If You Received a Legal Notice

If you received a court summons, letter, or other legal communication:

  • Review the paperwork carefully.

  • Look for the name and contact information of the law firm.

  • Contact the law firm directly for questions or assistance.

If you cannot find the information you need, we can help you confirm the name of the law firm managing your account.

Request Help Finding Your Servicing Firm

What To Do If You Received a Legal Notice
Service Financial Company Commitment to Consumers

Our Commitment to Consumers

At Service Financial Company, we are committed to working with reputable partners who treat consumers with professionalism and respect. We believe in clear communication and making it easy for you to find the information you need.

Frequently Asked Questions
(FAQ)

No. We do not accept payments from consumers. Please work directly with the law firm managing your account.

Contact the law firm listed on your paperwork. They are best equipped to assist you and explain your options.

FAQs About Selling Your Auto Loan Portfolio

Still Have Questions?

While we cannot provide account-specific assistance, you can contact us for general help
or to confirm the name of the law firm managing your account.

Service Financial Company is committed to helping you find the right path forward.